Associated Press, September 27, 2012, Thursday

Associated Press

September 27, 2012, Thursday

Associate Press (full article)

In NFL ref woes, key role of expertise spotlighted

Ken Margolies, a senior associate at the Worker Institute at Cornell University, said the instant upper hand that NFL referees commandeered this week is increasingly rare for uniquely skilled workers in labor disputes. One major culprit is technology: tool-and-die workers in the auto industry couldn't be replaced easily before automation, and management can now outsource jobs like customer service to overseas.