The Advocate Messenger, June 23, 2014, Monday

The Advocate Messenger


June 23, 2014, Monday 

The Advocate Messenger (full article)

Most companies, it turns out, think of workers as a cost: “When a company like Starbucks invests in its people, the reason it gets so much attention is because it’s such an anomaly," Lee Dyer, professor at Cornell University told Yahoo.

Companies that tend to treat employees like investments are ones that care more about quality and providing a superior experience for a premium good — like Starbucks or Whole Foods. It's also easier to do when it is a centralized company. Corporations with a lot of franchises have less quality control in hiring — like, for example, McDonald's.

Why some companies see their workforce as an investment instead of a cost