Chief Learning Officer, July 9, 2014, Wednesday

Chief Learning Officer

July 9, 2014, Wednesday 

Chief Learning Officer (full article)

Learning to Work With Unions

No matter the metaphor, helping an organization move toward a better relationship with a union starts with CLOs being educated on general practice and their company’s own requirements. Professional programs such as ones offered through Cornell University’s Industrial and Labor Relations School cover labor-management relations, dispute resolution and organizational conflict management.

Sally Klingel, director of labor management relations programming at ILR’s Scheinman Institute, travels around the country working with unions and employers to strategize, teach negotiation skills and help mitigate problems before they start. “Our programs are targeted at individual professionals. We spend time on how to create a labor-management relationship.”