Marketplace Business, October 18, 2013, Friday

Marketplace Business

October 18, 2013, Friday

Marketplace Business (full article)

A day in the life of a Federal mediator for the BART strike

David Lipsky, a professor of dispute resolution at Cornell’s School of Industrial and Labor Relations,  says mediators like Cohen have to instill trust in bothsides of a dispute. “He’s an excellent people person, one of the best I know in fact,” Lipsky says.

But, according to Lipsky, mediators also have to be experts in the field where the fight is taking place. "You have to know a lot of complicated subjects, [like] pension plans, retirement plans, healthcare plans."