Wall Street Journal, May 8, 2013, Wednesday

Wall Street Journal

May 8, 2013, Wednesday

Wall Street Journal (full article)

Fixing the Disconnect in Talent Decision Making

“Linking HR data to financial and operational data can bring important insights that will improve business performance in almost any industry,” says Christopher Collins, associate professor at Cornell University and director of the university’s Center for Advanced Human Resources Studies. “A manufacturing company can look at its employee absences and employment engagement scores and see how those connect to things like the number of defects at a plant. Going deeper, you can ascertain if the higher engagement at a plant is because it is managed better, which can provide valuable leadership insights you can carry throughout the company.”