Insight Into Diversity, November 15, 2011, Tuesday

Insight Into Diversity

November 15, 2011, Tuesday

Insight Into Diversity (full article)

Cultural Differences: Bridging the Gap


Laura Hertzog, Director of Human Capital Development Programs at Cornell University ILR, agrees. Hertzog teaches client organizations about cultural intelligence, and often finds that the issues an organization is faced with are not so much along the lines of harassment, but more a failure to communicate. “People aren’t getting each other,” Hertzog says. “They think that someone else is doing what they’re doing to annoy them, not because that’s just how they do it. We are all looking through a different cultural lens. It’s not a matter of a right way or a wrong way; it’s just a difference of perception.”