Star-Gazette (Elmira, New York), May 31, 2007, Thursday

Copyright 2007 Star-Gazette (Elmira, NY)

All Rights Reserved

Star-Gazette (Elmira, New York)

May 31, 2007 Thursday

1 Edition

SECTION: BUSINESS; Pg. 7C

HEADLINE: Local briefs

BODY:

{}elmira

{}Downtown group plans annual meeting

Elmira Downtown Development will host its 17th annual meeting and reception from 4 to 6:30 p.m. Monday.

The meeting will be held at the River Club above Los Panchos at 250 W. Water St.

Business owners in Elmira's business who would like to attend the meeting can call Jennifer Herrick at (607) 734-0341.

The annual meeting will run from 4 to 5 p.m., followed by cocktails and snacks at $15 a person.

{}ITHACA

{}New study finds call centers rife in U.S.

Most call centers serving U.S. customers continue to be operated in the United States, not in India or other foreign nations, according to a new study.

Most call centers continue to be in-house operations that serve a company's own customers in their domestic markets.

The study was done with more than 40 scholars from 20 nations. The lead author is a researcher at Cornell University's Industrial and Labor Relations School.

It looked at 2,500 call centers in 17 nations.

Call centers typically handle telephone and Web-based customer service questions from canceling credit cards to ordering products.

{}Schuyler County

{}Chamber seeks award nominees

The Schuyler County Chamber of Commerce is seeking nominations for its 2007 Leader in Business Award.

The candidate must be a member of the chamber and must have made a contribution to the county business community in the past decade.

The candidate also should be creating new job opportunities as an entrepreneur.

The award will be presented July 18 at the chamber's Summer Fundraiser at Carol Bower Catering at 4015 Cass Road in Montour Falls.

Nominations must be submitted by June 29.